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Contact Us
Custom Peptide Services
Payment Terms & Conditions
Delivery policy: All orders will be shipped within 24 hours and delivered within 72 hours of payment
within the continental US.
Shipping & handling: An additional flat fee of $35.00 will be charged for shipping and handling for
domestic sites within the continental US.
Green discount: Support the environment and return shipping materials. A $5.00 discount will be
credited to your next order if we receive the shipping box and temperature control packs by mail
(return shipping label included.)
Sales tax: Orders placed by customers within Maryland will be assessed a 6% sales tax.
Return policy: Due to the perishable nature of these products, no returns will be accepted and no
refunds will be made. However, defective products may be replaced free of charge at the discretion
of the company. Please contact technical support for assistance.
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Consumer Data Privacy Policy
At APC Biomaterials LLC we value our customers' trust and respect your privacy. The following
includes information about our privacy policy:
Personal Information
When visiting our site you can view our web pages without telling us who you are or transferring any
personal information. We may track IP addresses to analyze trends and usage; however, IP
addresses are not linked to personally identifiable information. If you decide to place an order, you will
be transferred to the PayTrace webhost. PayTrace will ask you to provide a credit card number and
other relevant information. Some of that information is mandatory and some voluntary. If you do not
provide the mandatory data with respect to purchasing you will not be able to complete the purchase.
The information is used for billing purposes and to fill your orders. APC Biomaterials LLC will have
access to your shipping and contact information but not your complete credit card information. If we
have questions regarding processing an order, this contact information is used to get in touch with
you.
Protection of your personal information
The personal information that you provide in connection with purchasing a product from APC
Biomaterials LLC is classified information. Your information is protected in several ways. Your credit
card information resides on a secure PayTrace server. PayTrace encrypts your personal information
and thereby prevents unauthorized parties from viewing such information when it is transmitted to
credit partners.
Information Sharing
APC Biomaterials LLC will never sell or rent your name, address or e-mail address to any third party
companies.
We may provide the necessary contact information with another party to provide specific services for
us, such as credit card processing and shipping. These parties are only allowed to use personally
identifiable information for purposes of providing these services.
E-Mail Communications
We may e-mail you to communicate with you about your orders. You may also receive occasional
e-mail communications regarding our site, special offers, services, or products. If you do not wish to
receive promotional e-mails you may e-mail or write to us instructing us to take you off our list.
Links From Our Website
As a convenience to you, the APC Biomaterials LLC website contains links to other sites, such as
PayTrace. We are not responsible for the contents or privacy policies of these linked sites. We
encourage you to always read the policy statements of every website that collects personal
information..
